Overview
Our refund and cancellation policy lasts 48 hours. If 48 hours have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your digital item must be unused.
At ReymitGift, we are committed to providing our customers with an exceptional shopping experience when purchasing online game voucher codes. To ensure transparency and a clear understanding of our return and cancellation policy, please review the following terms and conditions:
Order Cancellation:
Customers may request to cancel their order within 1 hour of the purchase. To cancel an order, please contact our customer support team immediately at [email protected]. If the voucher code has not yet been dispatched, we will process the cancellation and issue a full refund.
Returns and Refunds:
Due to the digital nature of our products, returns, and refunds are only available under specific circumstances:
a. If a customer receives an invalid or non-working voucher code, they must report the issue to our customer support team within 48 hours of receiving the code. Our team will investigate the issue and, if confirmed, issue a replacement code or a full refund.
b. If a customer accidentally purchases the wrong voucher code, they must contact our customer support team within 1 hour of the purchase. If the voucher code has not been dispatched, we will process a refund or exchange the code for the correct one.
No Refunds for Redeemed Codes:
We cannot issue refunds for voucher codes that have been successfully redeemed. Customers are responsible for ensuring that they are purchasing the correct voucher code for their intended use.
Chargebacks:
In the event of a chargeback initiated by the customer, we reserve the right to dispute the chargeback if we believe that the transaction was legitimate and the voucher code was delivered as promised.
Contact Us:
If you have any questions or concerns regarding our return and cancellation policy, please do not hesitate to contact our customer support team at [email protected]. We are here to assist you and ensure that you have a satisfactory experience while shopping with us.
By using our website and purchasing from ReymitGift, you acknowledge that you have read, understood, and agree to comply with our return and cancellation policy.